Answers to common questions. If yours isn't here, write to us.
Under “Find a teacher” pick a subject, open a teacher's profile, choose a free time and send a request. Once the teacher confirms, the lesson appears in your account.
Some teachers offer a discounted trial lesson as an introduction. The price is shown on the profile. You can take one with each teacher once.
A confirmed lesson can be cancelled or moved in your account up to 12 hours before it starts. One lesson can be moved up to 2 times, and the teacher confirms the new time again. If less time is left, message the teacher.
A “Enter classroom” button appears in your account 30 minutes before the start. The browser will ask for camera and microphone access: allow it. Chrome and Safari work best.
Under “My classes”: all your work with the teacher, materials and homework. You can send your answer as text, a link or a file.
Online payment on the site is coming soon. For now, agree on payment with the teacher before booking.
Click “Sign up as a teacher”, confirm your e-mail, fill in your profile in your account (subjects, languages, price, schedule) and publish it. After an administrator reviews it, the profile appears in the catalogue.
The first 60 days are free (after your profile is approved), then 10 AZN per month. When the period ends your profile is hidden from the catalogue; lessons already booked still take place. To renew, write to support@ders.zone.
In your account tick the free hours of the week. Hours are in Baku time and students see them in their own time zone.
A new request arrives by e-mail and shows in your account as “Pending”. Click “Accept” or “Decline”.
Yes. Under “My classes” pick the student, open the “Homework” tab, create a task and attach a file if you like. You can review the student's answer, give a grade and write feedback.
Use “Report a problem” on the lesson card. We look into every report.
Check your Spam folder. The code is valid for 15 minutes and you can ask for a new one.
Click the lock icon in the browser's address bar, allow the camera and microphone, and reload the page. Close other apps that use the camera.